Terms and conditions

Official confirmation

Your registration will be processed in order of receipt. It is not valid until an official confirmation letter and invoice are sent by HIHR headquarters.

Payments

All payments must be made in euros and free from all bank and other charges. Payments must be received before the event. Your participation is only guaranteed after receipt of the registration fee by HIHR.

Administrative fees related to overdue payments

Additional administrative fees are fixed for overdue payments:

  • An administrative fee of € 25 per invoice will be due in case payment is not received by HIHR within two months from invoice date.
  • An additional administrative fee of € 35 per invoice will be due if payment is still not received by HIHR within four months from invoice date.
  • Payments that are more than five months overdue will be handed over to a debt collecting agency. All extra costs involved will be credited to the debtor.

Cancellation by you

Cancelling and refunding your registration fee is possible up to 3 weeks before the actual event takes place. An administration fee of € 45 will be charged in case of cancellation. Please note that refunds are no longer possible after this date. In case you are unable to attend an event you signed up for, a substitute delegate is welcome to take your place at no extra charge. Please write to our claar-els@hihr.eu if you need to make a substitution.

Cancellation by HIHR

HIHR reserves the right to cancel an event. Participants will then receive a full refund of the participation fee. HIHR will not compensate any other fees or expenses that you may have incurred in relation to our event, such as, for example, travel costs and/or hotel bookings.

HIHR shall not be liable for damages in relation to the cancellation or postponement of events due to causes that are beyond its reasonable control, including (but not limited to) acts of war, acts of terrorism, epidemics, fire, floods, strikes, delays in transportation.

Insurance policy

HIHR cannot accept any liability in relation to personal injury or loss of and/or damage to personal belongings of event participants, either during or as a result of the event. These should be covered by your travel or similar insurances.